We share because we care

When we have access to the right information, in the right place and at the right time, the result issafe and effective care 24/7.

Unfortunately, this isn’t always the case, and important information held in one part of the NHS is not always immediately available to doctors, nurses and carers in other areas.

Allowing us to share some of your personal medical information will ensure ALL those involved in your care have instant and controlled access to the information they need to make safer and quicker decisions, with you, about your care.

Across Liverpool, Sefton and Knowsley, we are joining up digital services to improve communication between health and social care practitioners. When health and care teams can access the right information, in the right place, patients can get safer and effective care 24/7. As it stands, this isn’t always the case.

We have a new approach, a joined up system where your doctor, nurse, therapist, social worker, mental health professional or support worker will have instant access to ALL the information they need to make a safer, quicker decisions, with you, about your care.

Who accesses the information?

We can only share your information with the relevant people who care for you, no one else.  To ensure this is managed correctly, healthcare professionals will only be able to view information relevant to their job role in order to inform treatment options or care plans.

For example, a GP or consultant may have a different level of access to view records than a community mental health nurse or social care professional.  There will be some pieces of your information which will not be shared for legal and data protection purposes. This includes more sensitive and confidential information.

The sharing of records is to improve the care you receive day to day. This isn’t about third parties such as researchers or insurance companies. It is for local health and social care services that need your help to improve your care.

View the information leaflet

View the poster

Watch the video which explains how having access to information can really make a difference.

What do you need to do?

• When a health or care professional wants to see your shared record you will beasked for permission.
  
  
• You will be asked for consent at every consultation.
  
  
• You can opt out of the whole thing if you prefer.
  
  
• You can change your mind at any time.
  
  
• Every care will be taken to protect confidentiality and ensure the safety of you and your records.